Laundry Shop Management System Discovery Questionnaire

Offline Apps / Laundry Shop Management System Questionnaire

Step 1 of 5 0% Completed

Owner / Contact Person *

Number of Branches *

1 Branch 2–5 Branches More than 5 Branches

How many cashiers use the system?

How many laundry staff?

How do you currently record customer orders?

How do you compute customer payments?

Manual Calculator Excel Existing Software

How do customers claim their laundry?

Paper Claim Stub Customer Name Text Message Other

How do you monitor pending and completed orders?

How do you prepare your daily sales report?

Which services do you currently offer?

How do you charge customers?

Per Kilo Per Piece Fixed Price Combination

Do you keep customer records? *

Yes No

If yes, what do you want to save?

Please describe your typical workflow from receiving laundry until releasing it to the customer

Accepted payment methods

Do customers sometimes pay partially? *

Yes No

Do you need balance tracking? *

Yes No

Which reports are important to you?

Do you print receipts? *

Yes No

Do you issue claim stubs? *

Yes No

What printer do you currently use?

Will the system be used even without internet? *

Yes No

Do you prefer your data to stay only on your own computer? *

Yes No

Are you comfortable performing manual backups? *

Yes No

Would you like us to include a simple Backup and Restore feature? *

Yes No

Does your current workflow generally match the proposed Laundry Shop Management System? *

Yes Mostly No

If not, please describe the differences

Are there any must-have features that are NOT included in the MVP?

Are there features you do NOT need?

Which features would you like in a future phase?

Is this project a standard implementation or does it require customization? *

Standard Implementation (MVP): The proposed system already matches your workflow with only minor configuration Custom Project: Your business requires additional workflows, reports, integrations, or features beyond the standard MVP

If customizations are needed, please describe them:

Laundry Shop Management System

1 1. Business Information

2 2. Current Workflow

3 3. Services & Customer Management

4 4. Payments, Printing & Offline Usage

5 5. MVP Fit & Enhancements

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